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Mahshad
Advocate I
Advocate I

Frustrated with crashes!

Hi,

 

Some info:

- Windows 10 64-bit

- Microsoft Office 32-bit

- PowerBI 32-bit

 

We use a custom application which uses Access database. Since the application works only on 32-bit version, I need to use 32-bit version of PowerBI to be able to connect to the 32-bit Access database.

I've been using it with no problem, but during past couple of months I've been facing with relentless crashes of PowerBI.

I tried to replace the PowerBI with a 64-bit version but it wasn't work with a 32-bit Access database.

I also tried earlier versions of PowerBI... but still the same.

 

Now I am completely frustrated with crashes since it doesn't let me do anything on the file.

 

Helpful comments and solutions are highly appreciated.

 

Thanks,

Mahshad

1 ACCEPTED SOLUTION
v-chuncz-msft
Community Support
Community Support

@Mahshad,

 

Try the latest version and also check Resolve issues when starting Power BI Desktop.

Community Support Team _ Sam Zha
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
v-chuncz-msft
Community Support
Community Support

@Mahshad,

 

Try the latest version and also check Resolve issues when starting Power BI Desktop.

Community Support Team _ Sam Zha
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-chuncz-msft Thanks for the solution.

 

It gots much better but still sometimes few crashes happened.

Crashes are rising again! Doesn't let me do anything on the file. When I try to edit anything the PowerBI crashes and closes right away!

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