Frown error when opening Power BI Desktop (version Version: 2.137.1102.0 64-bit (October 2024)

[katina]

Hi

Power BI Desktop worked well until last Friday, the 1st November. Then all the files which I try to open, gives this error and I have to "kill" the application via Task Manager. How do i fix this; the Microsoft store shows that I have the latest version.

Feedback Type:
Frown (Error)

Timestamp:
2024-11-04T07:13:02.2855011Z

Local Time:
2024-11-04T09:13:02.2855011+02:00

Session ID:
1bc89e90-9288-483d-bbaf-c0bb6f7b5e7c

Release:
October 2024

Product Version:
2.137.1102.0 (24.10) (x64)

OS Version:
Microsoft Windows NT 10.0.26100.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
70.8 GB

Private Memory:
664 MB

Peak Working Set:
1.05 GB

IE Version:
11.1882.26100.0

User ID:
b563a242-81e6-4b1b-ab25-f4dc3f4f8989

Workbook Package Info:
1* - en-150, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Thank you for your advice,

- katina

[katina]

I checked the Windows Update, everything was fine. The uninstallation and installation helped. Thanks for the advice @amitchandak.

[Anonymous]

Hi, @katina 

It looks like you have found a solution. Could you please mark this helpful post as “Answered”?

This will help others in the community to easily find a solution if they are experiencing the same problem as you.

Thank you for your cooperation!

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Fen Ling,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[katina]

Hi @Anonymous Actually, the same problem occurs with all the files made before the version update - and an additional problem came, too, please read this post: https://community.fabric.microsoft.com/t5/Desktop/Formatting-Column-Tools-not-available-in-Power-BI-Version-2-137/m-p/4268805#M1341100 

This means - I'm totally stuck with Power BI and really appreciate your help how to make Power BI work properly again.

Here is the error message that I get:

Feedback Type:
Frown (Error)

Timestamp:
2024-11-04T09:44:45.6109626Z

Local Time:
2024-11-04T11:44:45.6109626+02:00

Session ID:
ad6740e5-4726-4b85-993b-2439e93c2248

Release:
October 2024

Product Version:
2.137.1102.0 (24.10) (x64)

Error Message:
An error occurred while rendering the report.

- katina

[Anonymous]

Hi, @katina 

Thanks you for your reply.

Do you mean that this error occurs as soon as you open a previously created pbix file? Or is it an error that occurs after some operation?
Have you used someone else's latest version of Power BI Desktop to open your pbix file? Do you get the same error?

After installing the latest version of Power BI Desktop, you can clear the cache before opening Power BI Desktop and see if the same error still occurs.

If the error still occurs, perhaps you can try downloading a previous version of Power BI Desktop to open your pbix file to see if the error occurs.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Fen Ling,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[katina]

The error occurs right after I open the file, I cannot do anything. And then I have to "kill" Power BI with the Task Manager. There is also the weird thing that I cannot see the column tools at all when selecting some field from the table view, and in the model view - I cannot see any tables in the data model. BUT I see the data in the table view and the visuals the report view...

Windows is updated and nothing pending there.

Where I can load the previous version of Power BI? 

[Anonymous · Accepted solution]

Hi, @katina 

To download previous versions of Power BI Desktop, you can visit this page:

Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Learn

On this page you can find the updated versions for the different months and select the one you need to download.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Fen Ling,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@katina , Pleae make sure there is no Windows update/patch is pending. These type of error happens because of that. Even after update if this does not work. Uninstall and install Power BI and Try again.

If that does not please log an issue - https://community.powerbi.com/t5/Issues/idb-p/Issues