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katina's avatar
katina
Icon for Helper II rankHelper II
1 year ago
Solved

Frown error when opening Power BI Desktop (version Version: 2.137.1102.0 64-bit (October 2024)

Hi   Power BI Desktop worked well until last Friday, the 1st November. Then all the files which I try to open, gives this error and I have to "kill" the application via Task Manager. How do i fix t...
Need Help
  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi, katina 

    To download previous versions of Power BI Desktop, you can visit this page:

    Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Learn


    On this page you can find the updated versions for the different months and select the one you need to download.

     

     

    I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
    Best Regards,
    Fen Ling,
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

katina's avatar
katina
Icon for Helper II rankHelper II
1 year ago

I checked the Windows Update, everything was fine. The uninstallation and installation helped. Thanks for the advice amitchandak.

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi, katina 

    It looks like you have found a solution. Could you please mark this helpful post as “Answered”?

    This will help others in the community to easily find a solution if they are experiencing the same problem as you.

    Thank you for your cooperation!

     

     

    I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
    Best Regards,
    Fen Ling,
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • katina's avatar
      katina
      Icon for Helper II rankHelper II
      1 year ago

      Hi Anonymous Actually, the same problem occurs with all the files made before the version update - and an additional problem came, too, please read this post: https://community.fabric.microsoft.com/t5/Desktop/Formatting-Column-Tools-not-available-in-Power-BI-Version-2-137/m-p/4268805#M1341100 

       

      This means - I'm totally stuck with Power BI and really appreciate your help how to make Power BI work properly again.

      Here is the error message that I get:

       

      Feedback Type:
      Frown (Error)

      Timestamp:
      2024-11-04T09:44:45.6109626Z

      Local Time:
      2024-11-04T11:44:45.6109626+02:00

      Session ID:
      ad6740e5-4726-4b85-993b-2439e93c2248

      Release:
      October 2024

      Product Version:
      2.137.1102.0 (24.10) (x64)

      Error Message:
      An error occurred while rendering the report.

       

       

      - katina

      • Anonymous's avatar
        Anonymous
        Not applicable
        1 year ago

        Hi, katina 

        Thanks you for your reply.

         

        Do you mean that this error occurs as soon as you open a previously created pbix file? Or is it an error that occurs after some operation?
        Have you used someone else's latest version of Power BI Desktop to open your pbix file? Do you get the same error?


        After installing the latest version of Power BI Desktop, you can clear the cache before opening Power BI Desktop and see if the same error still occurs.

         

        If the error still occurs, perhaps you can try downloading a previous version of Power BI Desktop to open your pbix file to see if the error occurs.

         

         

        I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
        Best Regards,
        Fen Ling,
        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.