Forum Discussion
Frown (Error) - The data source credentials could not be decrypted
Hi ramyaamer ,
Have you ever try to uninstall it completely and re-install again? If the issue is still existing, I suggest you downgrade it to march version: https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-desktop
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Best Regards,
Dedmon Dai
Anonymous
I tried to uninstall and re-install but the issue still persists. Once I click on close on the error box, I can use Power BI desktop as normal. I have Power BI Desktop installed from the Microsoft Store so wasn't able to roll back to the March version.
- v-deddai1-msft5 years agoCommunity Support
Hi dunnakk ,
You can download the march version in the link above. It will not conflict with the version you install from the Microsoft Store.
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Best Regards,
Dedmon Dai