Forum Discussion
Frown (Error) - The data source credentials could not be decrypted
Hi ramyaamer ,
Have you ever try to uninstall it completely and re-install again? If the issue is still existing, I suggest you downgrade it to march version: https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-desktop
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Best Regards,
Dedmon Dai
Anonymous
I tried to uninstall and re-install but the issue still persists. Once I click on close on the error box, I can use Power BI desktop as normal. I have Power BI Desktop installed from the Microsoft Store so wasn't able to roll back to the March version.
Hi dunnakk ,
You can download the march version in the link above. It will not conflict with the version you install from the Microsoft Store.
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Best Regards,
Dedmon Dai
Indeed, deflating the April version (Windows de-detailer itself) and installing the March version, everything works again (I don't install the versions from the Store, but directly). I rectify my previous post, because credentials are NOT lost when uninstalling; I don't know where they're kept, but they stay exactly the same as before. Therefore, fully operational (albeit without the new Features of April) until they resolve the April'21 bug.
In case someone doesn't already know you, you can download and install all previous versions of PBI Desktop officially at:
https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-desktop
Good luck to those of you who still have the problem and thanks @Syndicate_Admin for the help.yes, downgrading the version to march solve the problem and everything back to normal, but, this a temporary solution, i guess. we cannot hold in using march edition forever.
any idea if the problem will be solved by may update.
Thank You! I did not realize it was an option to install older versions. Uninstalling the April Release version and going back to March did the trick.
