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TM_Visual's avatar
TM_Visual
Icon for Advocate III rankAdvocate III
7 years ago

Frequent crashes to desktop in Power Query editor

My Power BI is in the unfortunate habit of periodically crashing when trying to work with the Power Query editor. When an action is taken in the editor, a small black 'command prompt' window appears...
Need Help
v-lili6-msft's avatar
v-lili6-msft
Icon for Community Support rankCommunity Support
7 years ago

hi, TM_Visual 

If you try to use the latest version 64-bit power bi desktop again. 

https://www.microsoft.com/en-us/download/details.aspx?id=45331

If you still have this issue for Power BI, I would suggest you create a support ticket in Power BI Support to get further help.

Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Once you submit the ticket, you will get an email from [email protected]. Someone from the  Microsoft support team will contact you.

submit a support ticket

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/683031?advanced=false&collapse_discussion=true&q=Scroll%20down%20and%20click%20%22CREATE%20SUPPORT%20TICKET%22.&search_type=thread

 

Best Regards,

Lin