Format issue with publishing

[PFlood]

My built dasboard in desktop looks like this 

but when i publish it , i check and it looks like the below. There are multiple pages on the report but only this one is affected. any ideas why?

[v-vpabbu]

Hi @PFlood,

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Regards,
Vinay Pabbu

[v-vpabbu]

Hi @PFlood,

May I ask if you have gotten this issue resolved?

If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.

Regards,
Vinay Pabbu

[v-vpabbu]

Hi @PFlood,

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Regards,
Vinay Pabbu

[dstoltz11]

I'm having a similar issue with my Card visuals. It just occurred over the past few days. When I publish all of my reference labels are pushed down a row. This doesn't occur in desktop, just when I publish to the service. 

I hope they get this fixed soon. 

[Ritaf1983]

Hi @PFlood 

This could be related to screen resolution or display settings differences between Power BI Desktop and the Service.
You can try the following:

1. Make sure that the display settings (such as zoom level or page view) are consistent between Desktop and the Service.

   

2. Try locking the visuals' position and size in Desktop.

   

3. If none of the above helps, you could try recreating the visuals directly in Power BI Service and then downloading the PBIX file to preserve the correct formatting.

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly

[PFlood]

Thank you, i had tried display settings and aspect ratio previously and it did not resolve the issue. If i recreated in Power BI Service would i have to recreate the entire dashboard again (12 pages) or could i just recreate the affected page and somehow import that page in to my dashboard on desk top? It only seems to affect these card visuals, nothing else on the dashboard is affected 

[Ritaf1983 · Accepted solution]

Hi @PFlood 
You can edit only the desired page and then export the entire report. After that, you can save it again, replacing the original file.
If you'd like, you can keep the original as a backup.
I recorded my screen to show you how it works.
Here is the link to download the media file:
https://drive.google.com/file/d/1U86y2z9kgMPTbVh1l40WQkmQASCVePpW/view?usp=sharing

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly

[v-vpabbu]

Hi @PFlood,

Power BI Service is read-only for visual layout — editing must happen in Power BI Desktop.

To resolve the issue, Create a new page in the PBIX file, rebuild the card visuals using standard fonts with fixed text sizes (no auto-size), then delete the old page.

Regards,

Vinay Pabbu