Focus mode in publish mode

[Anonymous]

Dear All, I have published my dashboard but focus mode does not let me to expand the charts / graphs in a focus mode. could you please advise? 

[Anonymous · Accepted solution]

Hi @Anonymous ,

I cannot reprodue your issue.

Could you please check if you have disabled the option "Hide visual header in reading view"? 

After re-enabling it and re-publishing it to the service, it all came back to function.

If it still does not help, please provide more details.

Best Regards

Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

thank you very much. this worked for me. enabling the visual header fixed the issue. 

[Anonymous]

 

[Anonymous]

Hi Amit, thank you very much for your reply and trying to help. 

When I publish my dashboard in the web format. Users cant view the graphs in a focus mode. That icon doesnt appear on for them to zoom in to the visual. 

Focus mode works in desktop version, however gets disabled when you open it in publish mode. 

[amitchandak]

@Anonymous , Can you share problem screenshot, I can use focus mode

Focus