Forum Discussion

nixonyx's avatar
nixonyx
Helper I
10 years ago
Solved

Find value in column a, set value in column b

I have a list of service desk incident records. There is some missing data that occurs when the customer cannot be identified (or does not need to be identified).   Currently, when reporting, we fi...
  • Greg_Deckler's avatar
    10 years ago

    The "easy" way to do this would be to create a new column like Department1 in the query editor and use a formula like:

     

    = if [User Name] = "unknown user" then "unknown user" else [Department]