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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Filtering open tickets based on date

Hi, I have a table called testdata  that contains support tickets with an Id , Opened Date and Closed Date like this,   I want to create a report and graps for a selected time period showing...
Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    4 years ago

    Hi Anonymous ,

     

    Please try the following measures:

     

    MTicketsIn = 
CALCULATE (
    COUNTROWS ( TestData ),
    FILTER (
        TestData,
        (
            TestData[Opened_Date] < MIN ( TestDates[Date] )
                && ISBLANK ( TestData[Closed_Date] )
                || (
                    TestData[Opened_Date] < MIN ( TestDates[Date] )
                        && TestData[Closed_Date] >= MIN ( TestDates[Date] )
                )
        )
    )
)
    MTicketsOut = 
CALCULATE (
    COUNTROWS ( TestData ),
    FILTER (
        TestData,
        (
            TestData[Opened_Date] <= MAX ( TestDates[Date] )
                && ISBLANK ( TestData[Closed_Date] )
                || (
                    TestData[Opened_Date] <= MAX ( TestDates[Date] )
                        && TestData[Closed_Date] > MAX ( TestDates[Date] )
                )
        )
    )
)
    MCurrentTickets = 
CALCULATE (
    COUNTROWS ( TestData ),
    FILTER (
        TestData,
        (
            TestData[Opened_Date] <= MIN ( TestDates[Date] )
                && ISBLANK ( TestData[Closed_Date] )
                || (
                    TestData[Opened_Date] <= MIN ( TestDates[Date] )
                        && TestData[Closed_Date] >= MAX ( TestDates[Date] )
                )
        )
    )
)
    MClosedTickets = 
CALCULATE (
    COUNTROWS ( TestData ),
    FILTER (
        TestData,
        (
            TestData[Closed_Date] >= MIN ( TestDates[Date] )
                && TestData[Closed_Date] <= MAX ( TestDates[Date] )
        )
    )
)

     

     

    If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

    Best Regards,
    Winniz

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Doh,

Having just reread mthat i realize its not right, sorry.

 

Anonymous's avatar
Anonymous
Not applicable
4 years ago
MCurrentTickets =
CALCULATE (
COUNTROWS ( TestData ),
FILTER (
TestData,
(
//If it was open before this period and never closed
TestData[Opened_Date] <= MIN ( TestDates[Date] )
&& ISBLANK ( TestData[Closed_Date] )
||
//If it was opened in this period
(TestData[Opened_Date] >= MIN ( TestDates[Date] ) && TestData[Opened_Date] <= MAX ( TestDates[Date] ) )
||
//If it was closed in this period
(TestData[Closed_Date] >= MIN ( TestDates[Date] ) && TestData[Closed_Date] <= MAX ( TestDates[Date] ) )
)
)
)
 
works :