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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Filter experience label disappeared

Hi everyone,

 

The field Filter is missing. This yields only for one page; for all other pages, Filter is visible. I tried many options, but I didn't discover what's wrong. Does someone know the solution for this?

 

Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi MartynRamsden,

     

    Thank you for your reply. This was part of the problem, but because of you I discovered the underlying problem. It was quite simple fortunately: under the window Visualisations you see the image of the pain brush. If you click on 'Filter pane' and 'restore default settings', the window Filters appeared again. 

3 Replies

  • MartynRamsden's avatar
    MartynRamsden
    Solution Sage
    6 years ago

    Hi Anonymous 

     

    It could be that the new filter experience isn't enabled in that particular report.


    You can check in File>>Options and setting>>Options>>Report settings

    Make sure the 'Enable the updated filter pane, and show filters in the visual header for this report' check box is ticked.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Best regards,

    Martyn

     

    If I answered your question, please help others by accepting it as a solution.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi MartynRamsden,

       

      Thank you for your reply. This was part of the problem, but because of you I discovered the underlying problem. It was quite simple fortunately: under the window Visualisations you see the image of the pain brush. If you click on 'Filter pane' and 'restore default settings', the window Filters appeared again. 

      • mike_honey's avatar
        mike_honey
        Memorable Member
        6 years ago

        Thanks Anonymous  - I just struck the same issue, seems like a bug.

         

        Your Revert to default tip worked, and I also found that adjusting any individual setting in that pane (e.g. Border on/off switch) made my Filter pane re-appear.