Forum Discussion

abeirne's avatar
abeirne
Helper II
3 years ago

Filter can't apply

Hi I am having trouble with the ratio of pop up windows in power bi desktop, I can't apply any filters. Tried messing with the display zoom and ratio on my laptop, no change. Have restarted my laptop...
Need Help
AmiraBedh's avatar
AmiraBedh
Super User
3 years ago

Try clearing the cache. Sometimes, the cache can cause issues with filtering. To clear the cache, go to the "File" menu and select "Options and settings" > "Options" > "Data Load" and then click on "Clear cache".

Update Power BI Desktop. If you are using an older version of Power BI Desktop, try updating to the latest version to see if it resolves the issue.

abeirne's avatar
abeirne
Helper II
3 years ago

Thank you, I cleared cache and latest update was Feb it says and still not working, its happening on other power bi files as well. Must be something in my laptop settings is all I can come up with. Not sure what to do 

  • AmiraBedh's avatar
    AmiraBedh
    Super User
    3 years ago

    Try to contact the Power BI support if the issue persists.