Forum Discussion

ricardo_cvo's avatar
ricardo_cvo
Helper I
8 years ago
Solved

Filter Retrieve Zendesk

Hello,   I am using Power BI to get data from Zendesk, I insert the link of the organization to get the data, I wanted to know if I can do some kind of filter on the link, like for example like don...
Need Help
  • Anonymous's avatar
    Anonymous
    8 years ago

    ricardo_cvo,

    You can contact Zendesk support about how to add filter option in the Zendesk rest api.

    Regards,
    Lydia

Anonymous's avatar
Anonymous
Not applicable
8 years ago

ricardo_cvo,

Using the built-in Zendesk connector in Power BI Desktop, I am afraid that you are unable to add filter option in the Zendesk URL. But you can filter data after importing required tables in Power BI Desktop.

If you want to add filter option in the Zendesk URL, you can consider to use Zendesk REST API to get data. It is possible to add filter option in this case and you are able to user web connector in Power BI Desktop to connect to Zendesk REST API.

https://developer.zendesk.com/rest_api/docs/core/search

Regards,
Lydia

ricardo_cvo's avatar
ricardo_cvo
Helper I
8 years ago

Hello,

 

Thanks for the reply is the 422 error that is being brought to me,
I need to make a filter to get the last 30 days, can you tell me how I get it? I have the createdon field but I do not know how to filter it

 

Thank you

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    ricardo_cvo,

    You can contact Zendesk support about how to add filter option in the Zendesk rest api.

    Regards,
    Lydia