Forum Discussion
Files not opening due to file sensitivity issues
Hello,
I have some PBI files that I have created, which I can't open now. Each time I try to open them I get an error message.
Apparently, it was a global issue related to access level for some users. It's not related to the Desktop applicaton itself.
Thanks for the help community 😁
8 Replies
- AnonymousNot applicable
Hi HassanHijazi ,
Yes, so if your problem has been solved?
If not. please contact the power bi admin as the error message said to access permission.
Best Regards,
Eyelyn Qin- HassanHijazi
Microsoft Employee
Hi Anonymous ,
The problem has been solved yes.
Thanks for the guidance 😁- AnonymousNot applicable
Hi HassanHijazi ,
Thanks for your feedback! Could you please Accept your reply as the solution to make this thread closed?
More people will benefit from it.😀
Best Regards,
Eyelyn Qin
- amitchandak
Super User
HassanHijazi , Open a blank power bi file. Sign into power bi and then try to open. Seem like it saved some sensitivity label and you do have access to that label data
- HassanHijazi
Microsoft Employee
hi amitchandak ,
thanks for the suggestion. I have tried that, and once I am signed in, I try to open the files. still no success.
- AnonymousNot applicable
Hi HassanHijazi ,
According to the official document , protected .pbix files can be only opened by a user who has Full control and/or Export usage rights for the relevant label. The user that set the label also has Full control and can never be locked out. See more detail
Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.- HassanHijazi
Microsoft Employee
Hi Eyelyn,
I tried this solution as well, and no success.
- HassanHijazi
Microsoft Employee
Apparently, it was a global issue related to access level for some users. It's not related to the Desktop applicaton itself.
Thanks for the help community 😁