Files not opening due to file sensitivity issues

[HassanHijazi]

Hello, 

I have some PBI files that I have created, which I can't open now. Each time I try to open them I get an error message.

[Anonymous]

Hi @HassanHijazi ,

Yes, so if your problem has been solved?

If not. please contact the power bi admin as the error message said to access permission.

Best Regards,
Eyelyn Qin

[HassanHijazi]

Hi @Anonymous ,

The problem has been solved yes.
Thanks for the guidance 😁

[Anonymous]

Hi @HassanHijazi ,

Thanks for your feedback! Could you please Accept  your reply as the solution to make this thread closed?

More people will benefit from it.😀

Best Regards,
Eyelyn Qin

[HassanHijazi · Accepted solution]

Apparently, it was a global issue related to access level for some users. It's not related to the Desktop applicaton itself.

Thanks for the help community 😁

[Anonymous]

Hi @HassanHijazi ,

According to the official document , protected .pbix files can be only opened by a user who has Full control and/or Export usage rights for the relevant label. The user that set the label also has Full control and can never be locked out. See more detail

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[HassanHijazi]

Hi Eyelyn,

I tried this solution as well, and no success.

[amitchandak]

@HassanHijazi , Open a blank power bi file. Sign into power bi and then try to open. Seem like it saved  some sensitivity label and you do have access to that label data

[HassanHijazi]

hi @amitchandak ,

thanks for the suggestion. I have tried that, and once I am signed in, I try to open the files. still no success.