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stpetrucci's avatar
stpetrucci
Regular Visitor
6 years ago

File contains corrupted data

I need your help, I tried all the tips to solve the problem, but none worked. Even reinstalling the entire application the error remains.   Feedback Type: Frown (Error) Timestamp: 2020-02-25T10...
Need Help
v-xuding-msft's avatar
v-xuding-msft
Community Support
6 years ago

Hi stpetrucci ,

Do you use custom visuals? A few users got the error message while using them. And they resolved it by reinstalling Power BI Desktop. Maybe you could have a try.

 

1. Please delete your desktop firstly.

 

2. Delete the Cache and CEF folders in the paths as below.

 

C:\Users\username\Microsoft\Power BI Desktop Store App

C:\Users\username\AppData\Local\Microsoft\Power BI Desktop

 

3. Reinstall your Power BI desktop and try again.

 

Reference:

https://community.powerbi.com/t5/Desktop/File-contains-corrupted-data/td-p/548620

 

If this can't help you, I think you could create a support ticket to get the dedicated support.

Best Regards,

Xue Ding

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