Forum Discussion

azitony's avatar
azitony
Regular Visitor
7 years ago
Solved

File contains corrupted data

Hi   Previously, PowerBI Desktop was working very smoothly. Today, when I stared the application, I got this message "File contains corrupted data". I googled for the reason and got that this is d...
  • v-frfei-msft's avatar
    v-frfei-msft
    7 years ago

    Hi azitony,

     

    1. Please delete your desktop firstly.

     

    2. Delete the Cache and CEF folders in the paths as below.

     

    C:\Users\username\Microsoft\Power BI Desktop Store App

    C:\Users\username\AppData\Local\Microsoft\Power BI Desktop

     

    3. Reinstall your Power BI desktop and try again.

     

    Regards,

    Frank

v-frfei-msft's avatar
v-frfei-msft
Community Support
7 years ago

Hi azitony,

 

1. Please delete your desktop firstly.

 

2. Delete the Cache and CEF folders in the paths as below.

 

C:\Users\username\Microsoft\Power BI Desktop Store App

C:\Users\username\AppData\Local\Microsoft\Power BI Desktop

 

3. Reinstall your Power BI desktop and try again.

 

Regards,

Frank

Lilylv's avatar
Lilylv
Helper I
7 years ago

Hi v-frfei-msft,

 

When i upgraded the pbi desktop this month, this issue occured to me. I tried to delete the folders you mentioned and reinstalled pbi desktop, but it not work. What shall I do to fix it?

 

Best Regards,

  • Lilylv's avatar
    Lilylv
    Helper I
    7 years ago

    I tired to reinstalled it in another path, the problem fixed. It seems some files cause this problem in the old folder.