Forum Discussion

azitony's avatar
azitony
Regular Visitor
7 years ago
Solved

File contains corrupted data

Hi   Previously, PowerBI Desktop was working very smoothly. Today, when I stared the application, I got this message "File contains corrupted data". I googled for the reason and got that this is d...
  • v-frfei-msft's avatar
    v-frfei-msft
    7 years ago

    Hi azitony,

     

    1. Please delete your desktop firstly.

     

    2. Delete the Cache and CEF folders in the paths as below.

     

    C:\Users\username\Microsoft\Power BI Desktop Store App

    C:\Users\username\AppData\Local\Microsoft\Power BI Desktop

     

    3. Reinstall your Power BI desktop and try again.

     

    Regards,

    Frank

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Great worked for me.

 

Of note you do have to rename the path names "username" with your username for example C:\Users\JOEBLOGGS\Microsoft\Power BI Desktop Store App

 

Ian

azitony's avatar
azitony
Regular Visitor
7 years ago

Dear Anonymous

 

I changed the username to mine, and when I reinstalled the program, it worked fine.

 

The problem is once I activate shape map visual, PowerBI request for a restart to the program, after the restart, I receive the same error message.

 

Have I done anything wrong and can I do anything solve this issue.

 

Best regards,

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hi

     

    Sorry, my issue seemed the same, but reinstalled app based on above when I was getting the corrupt file message and now working okay.

     

    Not seen the issue with the map, only my Power BI Desktop (via Store) and thats working okay now.

     

    Ian