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newpbiuser01
Helper V
Helper V

Failed to use gateway

Hello,

 

I'm running into an issue while setting up a gateway for my report when I publish it to my workspace. I get the failed to use the selected gateway error. The weird part is, this gateway is working well in existing reports and I tried adding the same data source to existing files (wihout re-naming the file) and the gateway works just fine. Has anyone run into this issue? 

 

newpbiuser01_0-1671726862805.png

Thank you for your help!

1 ACCEPTED SOLUTION
AbbasG
Memorable Member
Memorable Member

@newpbiuser01 Hi it's a known issue. Power BI team is working on it.

 

https://powerbi.microsoft.com/en-us/support/

 

Screenshot_20221223-085927_Chrome.jpg

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4 REPLIES 4
Anonymous
Not applicable

Hii  @newpbiuser01 

one of the best trying ever, deleted your dataset from workspace and re-publish your dashboard then edit credential again. now yu can use the gateaway again



darijusEliq
New Member

Still no fix as I met same problem today 😞

newpbiuser01
Helper V
Helper V

Thanks @AbbasG ! I'll try again next week after the fix is deployed. 

AbbasG
Memorable Member
Memorable Member

@newpbiuser01 Hi it's a known issue. Power BI team is working on it.

 

https://powerbi.microsoft.com/en-us/support/

 

Screenshot_20221223-085927_Chrome.jpg

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