Forum Discussion
Failed to decrypt credentials error
Thank you, Eric. Going back to the March version solved my issue for now.
Okay, I did not have the option of going back to a previous version due to global company policies, however, I've found that the trick can be done locally by altering files instead.
Step 1) Go to "File" -> "Options" -> "Automatic recovery" -> "Open the folder for automatics recovery"
Step 2) When you're in the folder, navigate to the "Power BI Desktop" root. In this folder, you will find a file called "user.zip". Open the file and navigate to the folder "Credentials" and find the file "Credentials.bin" and delete that file.
Voilá, you should now be able to open the Power BI file again.
NB. Beware that this error is due to faulty connections/credentials in your report and will remove the stored credentials to the data sources. Thus you will need to enter these again after doing the above.
Stefan K. Johansen
BC Group | Black Capital Technology | Black Capital Ventures
Thanks this worked.