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gasatiani's avatar
gasatiani
New Member
5 years ago
Solved

Failed to decrypt credentials error

Dear All,   I have the following issue while trying to open Power BI Desktop:       Can anybody help me with it? The file that I'm trying to open has only Excel Workbooks as a Data Source.
Need Help
  • joon1lee's avatar
    joon1lee
    5 years ago

    Thank you, Eric. Going back to the March version solved my issue for now.

joon1lee's avatar
joon1lee
Regular Visitor
5 years ago

I have the same issue. Suddenly, i cannot access to any files I have worked. I am using the free Power BI desktop. Is this the reaason? I need to upgrade to Pro to make it work?

gasatiani's avatar
gasatiani
New Member
5 years ago

No, I just cleared the Cache folder and it worked. It's better to uninstall & then re-install app after you clear the Cache

  • joon1lee's avatar
    joon1lee
    Regular Visitor
    5 years ago

    Can you specify which Cashe folder you cleared? Are you using April version?

    • krishanw's avatar
      krishanw
      Helper II
      2 years ago

      can you specify which cache you were referring? can you share the path?