Forum Discussion

patri0t82's avatar
patri0t82
Post Patron
8 years ago

Exporting as PDF Shrinks Random Page

Hi, in the August update, Print to PDF was made available.  My report pages are set up in Letter format, for printing the document. Unfortunately, when I export as PDF, at least one page is shrunk, ...
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v-piga-msft's avatar
v-piga-msft
Resident Rockstar
8 years ago

Hi patri0t82,

 

Sorry for the delay.

 

By my tests, we only have this issue for the max size for Text box and shapes when the page size is Letter.

 

I have reported this issue internally. CRI: 80703747. Please wait for some time, product team is working on this problem and it would be fixed later.

 

Will update here once I get any information. 

 

If you still need help, please feel free to ask.

 

Best Regards,

Cherry

JPHoney's avatar
JPHoney
Regular Visitor
7 years ago

Hi Cherry,

 

Just wondering if this issue has been fixed or if not, what the ETA is?  I also have random pages shrinking when exporting to pdf and it's really annoying

 

Thanks

JP

  • v-piga-msft's avatar
    v-piga-msft
    Resident Rockstar
    7 years ago

    Hi JPHoney,

     

    Sorry for any inconvenience.

     

    The issue seems that printing kicks in faster than the page finishing loading. When there are visuals with queries, that seems to give enough time to load all the report elements. This is a another effect of not having an async update() API. PG are looking if a delay would be a good enough solution.

     

    If the issue is fixed, I will update here.

     

    Best Regards,

    Cherry

    • fabiocovre's avatar
      fabiocovre
      Advocate I
      7 years ago

      Hi v-piga-msft,

       

      Any news about that?

       

      Thank you!