Forum Discussion

patri0t82's avatar
patri0t82
Post Patron
8 years ago

Exporting as PDF Shrinks Random Page

Hi, in the August update, Print to PDF was made available.  My report pages are set up in Letter format, for printing the document. Unfortunately, when I export as PDF, at least one page is shrunk, ...
Need Help
v-piga-msft's avatar
v-piga-msft
Resident Rockstar
8 years ago

Hi patri0t82,

 

Sorry for the delay.

 

By my tests, we only have this issue for the max size for Text box and shapes when the page size is Letter.

 

I have reported this issue internally. CRI: 80703747. Please wait for some time, product team is working on this problem and it would be fixed later.

 

Will update here once I get any information. 

 

If you still need help, please feel free to ask.

 

Best Regards,

Cherry

patri0t82's avatar
patri0t82
Post Patron
8 years ago

Cherry, thank you so much for the response, we'll be eagerly awaiting your response. This is a bit of a deal-breaker, at the moment, if you can believe it.

  • mengya's avatar
    mengya
    New Member
    8 years ago

    Hi, there, I have similar problem here. 

    There are 10 pages in my report, they are all duplicated from the first page, the only difference is different filters were applied to them. when I export it to PDF, all odd pages worked fine but all even pages shrunk... All pages are in regular 16:9 size. Can anyone help? Thanks!

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      Hi All, 

       

      I also have this problem with random pages not exporting correctly. I haven't had any problems with reports of 5-6 pages, but we have a few that are 20 to 40 pages. With those reports there are usually 8-10 pages that are not exporting correctly. 

       

      It is completely random - 10 pages are the exact same design (duplicated pages in PBI) and 3 or 4 of them will randomly not export correctly. My case it's not really shrunk, it's more zoomed-in so you miss the edges of the whole report page.

       

      I really hope you can find a solution as this is really important for one of our customers!

       

      Regards, 

       

      Matt