Forum Discussion

jamieham's avatar
jamieham
Helper II
4 years ago

Exporting PDF from Power Bi Desktop keeps crashing

I have a number of reports that I regularly export to PDFs directly from the Desktop version of Power Bi. I have recently upgraded my laptop and now Power Bi crashes every time I try to export a PDF. Any help would be really appreciated.

Need Help

5 Replies

  • Seanan's avatar
    Seanan
    Solution Supplier
    4 years ago

    Hi jamieham 

    When you say upgraded your laptop, do you mean you've purchased a brand new one or you've updated your OS (Windows 10 -> Windows 11)?

    Please make sure your PowerBI desktop version is the current latest version and if it is I would suggest uninstalling it and reinstalling it. 

    • jamieham's avatar
      jamieham
      Helper II
      4 years ago

      I have to use a Mac for most of my work and have been using an old windows laptop to do all my power bi work so I have upgraded my MacBook Pro to one of the latest ones and have installed Parallels and Windows 11 to run Power Bi

      • Seanan's avatar
        Seanan
        Solution Supplier
        4 years ago

        Hi jamieham 

        Thanks for clarifying. Have you tried uninstalling PowerBI Desktop and reinstalling it?

  • jamieham's avatar
    jamieham
    Helper II
    4 years ago

    Hi, I've uninstalled and reinstalled and I get exactly the same issue!!!