Exporting PDF from Power Bi Desktop keeps crashing

[jamieham]

I have a number of reports that I regularly export to PDFs directly from the Desktop version of Power Bi. I have recently upgraded my laptop and now Power Bi crashes every time I try to export a PDF. Any help would be really appreciated.

[jamieham]

Hi, I've uninstalled and reinstalled and I get exactly the same issue!!!

[Seanan]

Hi @jamieham 

When you say upgraded your laptop, do you mean you've purchased a brand new one or you've updated your OS (Windows 10 -> Windows 11)?

Please make sure your PowerBI desktop version is the current latest version and if it is I would suggest uninstalling it and reinstalling it. 

[jamieham]

I have to use a Mac for most of my work and have been using an old windows laptop to do all my power bi work so I have upgraded my MacBook Pro to one of the latest ones and have installed Parallels and Windows 11 to run Power Bi

[Seanan]

Hi @jamieham 

Thanks for clarifying. Have you tried uninstalling PowerBI Desktop and reinstalling it?

[jamieham]

Hi I've uninstalled and reinstalled and get exactly the same issue