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use15496
New Member

Export to PDF no longer fitting visualizations to page

Have been using Power BI desktop for some time now and have had no problem exporting dashboard to pdf, even with custom sizes. As of this week when attempting to export to pdf Power BI changes the size of the visualizatio so that it no longer fits any pdf page size. I have attempted to change the canvas and background size with no luck. Please help on this.

 

 

 

1 ACCEPTED SOLUTION
v-cgao-msft
Community Support
Community Support

Hi @use15496 ,

2023-11-1 UPDATE:
Please refer to the steps below to update the Webview2 component this will help in resolving the issue:
1. Launch Power BI Desktop
2. Once it's running, open the Task Manager and expand Power BI Desktop:

vcgaomsft_0-1698811771886.png

3. Right-click on the WebView2 GPU Process and select "Properties"
4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
(Note, this example screenshot shows a lower Product Version, so it does not have the fix)

vcgaomsft_1-1698811771888.png
5. If this version is higher than 118.0.2088.76, please have the customer download and try the fixed version runtime for 117.0.2045.60 here:
https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
6. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
7. Set the environment variable WebView2FixedVersionFolder to the file path.
Ex: WebView2FixedVersionFolder
8. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
9. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

If the problem remains unresolved, please feel free to contact me.

---------------------------------------------------------------------------------------------------------------------------
Workaround: Can be published in the service and then exported as a PDF.
---------------------------------------------------------------------------------------------------------------------------
A user reported this issue and the product team is currently working on an urgent fix for this issue. I'll update here with any news.

Best Regards,
Gao

Community Support Team

 

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

View solution in original post

3 REPLIES 3
v-cgao-msft
Community Support
Community Support

Hi @use15496 ,

2023-11-1 UPDATE:
Please refer to the steps below to update the Webview2 component this will help in resolving the issue:
1. Launch Power BI Desktop
2. Once it's running, open the Task Manager and expand Power BI Desktop:

vcgaomsft_0-1698811771886.png

3. Right-click on the WebView2 GPU Process and select "Properties"
4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
(Note, this example screenshot shows a lower Product Version, so it does not have the fix)

vcgaomsft_1-1698811771888.png
5. If this version is higher than 118.0.2088.76, please have the customer download and try the fixed version runtime for 117.0.2045.60 here:
https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
6. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
7. Set the environment variable WebView2FixedVersionFolder to the file path.
Ex: WebView2FixedVersionFolder
8. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
9. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

If the problem remains unresolved, please feel free to contact me.

---------------------------------------------------------------------------------------------------------------------------
Workaround: Can be published in the service and then exported as a PDF.
---------------------------------------------------------------------------------------------------------------------------
A user reported this issue and the product team is currently working on an urgent fix for this issue. I'll update here with any news.

Best Regards,
Gao

Community Support Team

 

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

Idrissshatila
Super User
Super User

Hello @use15496 ,

 

yes this issue was raised by many users and it should be addressed by microsoft, check these threads to see if anyone found a temperory solution

 

https://community.fabric.microsoft.com/t5/Desktop/PDF-Export-not-Exporting-Full-Pages/m-p/3488247#M1...

 

https://community.fabric.microsoft.com/t5/Desktop/Export-gt-Export-to-PDF-cutting-right-side-of-repo...



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christinepayton
Super User
Super User

I have seen this mentioned in other posts as a temporary bug with the new update. 

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