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jamieham's avatar
jamieham
Icon for Helper II rankHelper II
2 years ago
Solved

Export to PDF error (zoomed in)

Ive just upgraded to the latest version of Power Bi Desktop and now when I try to export any report to a PDF it exports as though i've zoomed into the report and only displays the top left quarter of...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi jamieham and All,

    Please try update the Microsoft  Edge webview2 runtime to see if it works.

    Steps: Go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version. Note that you will need admin rights to install the latest version.

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi jamieham ,

This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.

Workaround: You can publish your report to PowerBI.com and export to PDF from the browser

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • eklamm's avatar
    eklamm
    Frequent Visitor
    2 years ago

    Anonymous Any update on this? To your suggestion, uploading to the Power BI service and exporting is a short term workaround but not sustainable as we have several key processes that rely on Desktop files that can't go into the cloud for security/data privacy concerns.

  • RossP's avatar
    RossP
    Icon for Advocate I rankAdvocate I
    2 years ago

    What is this a bug with? We are on Power BI Desktop (September 2022) and has been working fine with Export to PDF. We have not updated the client and now we are getting the zoomed in bug - is this a Windows update that has caused this?

     

    Thanks

    • tarcisio's avatar
      tarcisio
      Regular Visitor
      2 years ago

      I've looked into it and it seems like a problem view WebView2, which was updated with Microsoft Edge, and we can't roll back it 🤡

      As this problem impacts just a minority of Power BI users, I believe it will take a long time for them to hear us and fix it...

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Anonymous - Any update on when this issue will be resolved?

  • MarKyo's avatar
    MarKyo
    Regular Visitor
    2 years ago

    Hi, 

    thank you for your update.

    Waiting for resolving the issue as i also faced it this morning with export to PDF and all pages were zoomed and cropped.