Forum Discussion
Export to PDF error (zoomed in)
Ive just upgraded to the latest version of Power Bi Desktop and now when I try to export any report to a PDF it exports as though i've zoomed into the report and only displays the top left quarter of it.
Any suggestions?
Hi jamieham and All,
Please try update the Microsoft Edge webview2 runtime to see if it works.
Steps: Go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version. Note that you will need admin rights to install the latest version.
Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
32 Replies
There's light at the end of the tunnel ....
1 of my laptops got an automatic upgrade for WebView2. That's now on 118.0.2088.76. PDF exports are back to the expected layout.
Can also confirm 118.0.2088.76 and PDF now working as normal!
Confirming here as well, this morning WebView2 is updated to 118.0.2088.76 and PDF export from PowerBI desktop is functioning correctly again.
Hi jamieham ,
This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.
Workaround: You can publish your report to PowerBI.com and export to PDF from the browser
Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.Anonymous Any update on this? To your suggestion, uploading to the Power BI service and exporting is a short term workaround but not sustainable as we have several key processes that rely on Desktop files that can't go into the cloud for security/data privacy concerns.
What is this a bug with? We are on Power BI Desktop (September 2022) and has been working fine with Export to PDF. We have not updated the client and now we are getting the zoomed in bug - is this a Windows update that has caused this?
Thanks
I've looked into it and it seems like a problem view WebView2, which was updated with Microsoft Edge, and we can't roll back it 🤡
As this problem impacts just a minority of Power BI users, I believe it will take a long time for them to hear us and fix it...
Hi
We have the same problem with Power BI Desktop RS from May 2022 and January 2023. Thanks to your comment, we found that machines with WebView2 runtime 118.0.2088.61 have the problem and machines with WebView2 runtime 117.0.2405.60 have no problem exporting to pdf
Thank you
To bad that you can't roll back to a previous version of WebView2.
Hi,
I have exactly the same problem since yesterday. I was wondering if it was related to my new page with a letter format, but maybe it's a temporary bug.
Curious to know more
Same probem...
Há 4 dias com este problema! Procurei várias soluções e a que resultou foi fazer zoom a 63% na vista e exportar para pdf., no entanto apenas resultou no primeiro relatório, nos restantes aparece com zoom. Outra solução é exportar pdf online.
A temporary workaround to continue exporting from desktop is adjusting your canvas settings on each of your pages by 1.5x. It should export pretty close to how it would look normally.
I can confirm this issue appeared over the past few days for mulitple people at my workplace - it worked fine on Friday 10/20/2023, not working on Monday 10/23/2023. Publishing to PowerBI web is a workaround however customized font gets lost. We are on the October 2023 version.
Glad to see I'm not alone in this. Rather frustrating!
