Forum Discussion
Advocate IExport to PDF doesnt work with page size anymore
Hi,
Since today, maybe an update? It does no longer export 816px x 1056px anymore. It will create a pdf, and just cut off the entire right side. Last week i made the report and it worked just fine. (for over 2 years it worked just fine) any idea's what could have happen, nothing has changed other then the values. (i hit refresh)
Please help asap as this report need to be out today. Are there any other options to export this to pdf?
Hi JakeMicrosoft ,
Please try update the Microsoft Edge webview2 runtime to see if it works.
Steps: Go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version. Note that you will need admin rights to install the latest version.
Best regards,
Community Support Team_Neeko Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
32 Replies
Replying to this to see the solutions that are provided to you. I have found by setting the custom zoom (bottom right) to 66%, I can "Export to PDF" an image of approximately the correct size.
Have the same issue where 25% of width and 33% of height are cut off due to the page being zoomed in/magnified, it began today (10/23), when I was running the same report on 10/20 with no issues.
JakeMicrosoftI love you! Can't believe thats the issue. i went to 67% and it exports the canvas to that size. its still a major bug though, and now i have to export page by page to do so. but at least i get the report out.
It did begin today for you as well. interesting... someone programmer needs coffee...
I'm using Version: 2.119.986.0 64-bit (July 2023). Similarly, I had no problems exporting until 10/23/2023. I attempted the custom zoom at various levels but when I go to File/Export/Export to .pdf...as the export progresses it shows each page of the report going from my custom zoom back to 100%. Any other solutions?
having the same Issue with me. tried saving as a new file after selecting fot to page. still not working.!
- JakeMicrosoft
Fit to page doesnt work, set it to 33% and see if it works then. just play around with the zoom setting.
Good Morning, can someone try and replicate the Export to PDF? I tried this morning on one report and there was no zoom feature. Worked as expected by exporting from Desktop directly. Trying another report but wanted to see if the community is good too
It worked for me too!
Excellent! I had another user test as well (he has the Jun 2022 version) and at first it did not work. He then restarted his system and worked fine!!
It is still not working for me. Looking to see if I can update PowerBI Desktop.
Did you try restarting your system? That worked on our side
smqueridoWebView2 Runtime Update to version 118.0.2088.61 is the problem. I hope that a new update may solve this issue.
dcorentinHow does the Webview Runtime get updated? How can I check my version?
Hi there - I am seeing the same thing. I had to publish and then PDF from there. Actually, that is not entirely correct. A couple of my visuals have a banner and when exported to PDF it layered over the visual, which is not layered in the UI or Service. So i had to export to PPT and then PDF. If my version is Jul 2023 (Version: 2.119.870.0 64-bit (July 2023)), then how did this get updated? Might you know JakeMicrosoft
- jdbuchanan71
Super User
Well that's way better than having to export the pages one at a time.
it really is! I still don't know how this update happened if the version is Jul 2023. unless this is like gaming and was really a "patch"
Same here in S.Korea!
It worked fine yesterday, but not today. I hope Microsoft solves this issue quickly!!
And, yes, if export to PDF from the cloud service, it works correctly.
However, I prefer to do it from the Desktop to avoid the complexity of multiple steps.Thanks!
- smquerido
Problem solved after the new update of WebView2 Runtime, today.
Hi JakeMicrosoft ,
Please try update the Microsoft Edge webview2 runtime to see if it works.
Steps: Go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version. Note that you will need admin rights to install the latest version.
Best regards,
Community Support Team_Neeko Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.- jdbuchanan71
Not sure if this will help but I was testing some report exports to pdf, including pages that are not a standard size (one is 720 x 1515) and the all exported OK. I have the page view set to 'Fit to page'. Maybe try that setting?
- JakeMicrosoft
Thank you for replying. I did try that as well. however it doesnt work.
