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dlance90
New Member

Excel Anaylsis Insert Data Source Mouse Won't Respond

Every now and then, when I do the following actions, I am not able to click with my mouse on buttons. I have to use the Tab key in order to filter through the prompts. Open Excel > Analysis Tab > Inter Data Source > Prompts Screen pulls up. I can click on Text Boxes, but I have to move the mouse around and continue to click until it finally recognizes the add or OK or Cancel buttons. See below. I can click on the green circled items, but I cannot click without moving the cursor around to get a response on the red items. 

dlance90_0-1694792646176.png

 

1 ACCEPTED SOLUTION

Where this is SAP Analysis for Microsoft Office, Excel Addin, the SAP Support URL is: 

https://support.sap.com/en/product/support-by-product/01200615320800002846.html

 

SAP would be the resource when troubleshooting issues with Prompts that you describe.  As 

well, it is worthwhile to post a question to the SAP Community.

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3 REPLIES 3
foodd
Super User
Super User

Hello @dlance90, and thank you for starting a conversation in the Desktop Forum.  

 

Unfortunately, this is the wrong Forum for this question as it relates to Excel, and not 

PowerBI Desktop or the Power Platform.   Perhaps you intend to post in the 

Excel Community Forum?  

But it does relate to PowerBI. Analysis is an added platform to Excel and the issue isn't with Excel, it is with the extraction of data from PowerBI. 

Where this is SAP Analysis for Microsoft Office, Excel Addin, the SAP Support URL is: 

https://support.sap.com/en/product/support-by-product/01200615320800002846.html

 

SAP would be the resource when troubleshooting issues with Prompts that you describe.  As 

well, it is worthwhile to post a question to the SAP Community.

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