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Error when using Power BI dataset as datasource - "Cannot load model"
Hello, We have one specific user who gets error as "Cannot load model. We couldn't connect to your model in the Power BI Service. The dataset may have been deleted, renamed or moved or it is possibl...
I raised a MS ticket.
It turned out that user being on Windows 7 OS is the issue.
MS recommended to upgrade to Windows 10 OS and that should solve the issue it seems.
meenakp it is strange, can you check if he is part of workspace, although he has build permission it should work but trying to see what else it could be?
parry2k, He is not a member of the workspace in the 1st scenario, but he has build access.
[Other user with same access can access the dataset in PBI desktop.]
In the second scenario, he is a member of that workspace and he publishes reports, but he cannot sill access its 'dataset' in PBI Desktop.
Its indeed strange!