Forum Discussion
Error when starting Power bi
Receiving error "AS Process PID=1740 has exited with ExitCode=0, ExitTime=2025-11-10T08:33:30.6925933-08:00" when starting Power bi. I even uninstalled and reinstalled with same result. Please help...
OK you can manually clear the cache but the way you do that depends on how you installed PBI Desktop.
Shut down Power BI - and reboot if you want to make sure it isn't running.
Open a Command Prompt and see if you can access this folder %LOCALAPPDATA%\Microsoft\Power BI Desktop\
If you can then do these steps.
1. Delete the cache folder
2. Delete the AnalysisServicesWorkspaces folder
If you can't acces that folder (like me) then try to access this folder instead %LOCALAPPDATA%\Packages\Microsoft.MicrosoftPowerBIDesktop_8wekyb3d8bbwe\
and do these steps
1. Delete everything inside the LocalCache folder (not the folder itself)
2. Delete everything inside the TempState folder (not the folder itself)
Restart Power BI.
Phil
Philip,
Thank you! I was able to access the %LOCALAPPDATA%\Microsoft\Power BI Desktop\ and was able to delete the AnalysisServicesWorkspaces folder but there was no cache folder. I had just reinstalled Power BI. Still getting the same error. Thanks again for trying, another other advice is appreciated.
Brad