Forum Discussion
Error when adding Sharepoint (folder) source to gateway
Hello Mordjane.
Yesterday I had a call with the support team of Microsoft and they helped solving it.
In desktop, we cleared (all three) caches, deleted all credentials and added them again, and finally published to the service using a different name... and it worked.
After all these changes, we were finally able to add Sharepoint to the Gateway without the previous error.
I hope this helps somebody else, and many thanks to the support team for their kindness.
Hi Anonymous ,
This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:350896105 . Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.
Best regards,
Community Support Team_Binbin Yu
Hello,
We are facing the same Issue, any updates about that?
Best regards,
Hello Mordjane.
Yesterday I had a call with the support team of Microsoft and they helped solving it.
In desktop, we cleared (all three) caches, deleted all credentials and added them again, and finally published to the service using a different name... and it worked.
After all these changes, we were finally able to add Sharepoint to the Gateway without the previous error.
I hope this helps somebody else, and many thanks to the support team for their kindness.
