Forum Discussion

Syndicate_Admin's avatar
Syndicate_Admin
Administrator
5 years ago

Error sharing a report

When someone from another organization shares a Report with me, I can't access it. When I click on the shared link that comes to me by email, the Power Bi opens but the Report does not appear or give me the option to anything. The person who shares it with me says that it stays in the Permissions tab, such as Pending OK. Can it be a Permissions issue ?

Thank you.

5 Replies

  • v-jingzhang's avatar
    v-jingzhang
    Community Support
    5 years ago

    Hi Syndicate_Admin 

     

    What did you see when you clicked the link in the email? It should display a dialogue which reminds if you want to accept the invitation from that organization and some of your information will be available to that organization. You need to accept the invitation before you see the shared report. And after you accept the invitation, you become a guest user of that organization.

     

    If you didn't accept the invitation, click the link again to accept it. If you have accepted the invitation, you could ask the person to check if you are listed in the permisson page of this report. Just like below.

     

    Additionally, you need to have a Power BI Pro or Premium Per User (PPU) license to view the report unless it is located in a Power BI Premium workspace.

     

    Regards,
    Community Support Team _ Jing
    If this post helps, please Accept it as the solution to help other members find it.

    • Syndicate_Admin's avatar
      Syndicate_Admin
      Administrator
      5 years ago

      Hi, Thank you for your response. Indeed the problem is that clicking on the link opens my PowerBi portal and the dialog to accept the invitation does not appear and therefore the report does not appear. The person who shares it, in permissions has it as pending acceptance. I have a Pro license.