Forum Discussion
Error opening Power BI Desktop
Hi all,
I have just downloaded Power BI on a new computer (not that the computer is new, but it is 8 GB RAM 64 bits with Windows 10) and I get an error when opening either a blank file or an existing one. The error message I get is the one below.
The PID of the error message changes every time.
I couldn't find any solution for this error in the community, and I can't find any way to download a previous version of Power BI Desktop to try if that solves it, albeit temporarily.
Feedback Type:
Frown (Error)
Error Message:
AS Process PID=1444 has exited with ExitCode=0, ExitTime=2021-05-23T13:29:47.6935093-03:00
Stack Trace:
Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException
en Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
en Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
en Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
en System.Threading.Tasks.Task.Execute()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en Microsoft.PowerBI.Client.Windows.Utilities.TaskExtensions.WaitAndUnpackException(Task task)
en Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
en Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
Stack Trace Message:
AS Process PID=1444 has exited with ExitCode=0, ExitTime=2021-05-23T13:29:47.6935093-03:00
Invocation Stack Trace:
en Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
en Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
en Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
en Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
en Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c_DisplayClass15_0.<HandleException>b_0()
en Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c_DisplayClass2_1.<SendAndMarshalExceptions>b_0(Object null)
en System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
en System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
en System.Delegate.DynamicInvokeImpl(Object[] args)
en System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
en System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
en System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
en System.Windows.Forms.Control.InvokeMarshaledCallbacks()
en System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
en System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
en System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
en Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
en Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
en Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
en System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
en System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
en System.Delegate.DynamicInvokeImpl(Object[] args)
en System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
en System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
en System.Windows.Forms.Control.InvokeMarshaledCallbacks()
en System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
en System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
en System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
en Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
en Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.RefCount.RefCountScope.<Dispose>b__2_0()
en Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c_DisplayClass2_1.<SendAndMarshalExceptions>b_0(Object null)
en System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
en System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
en System.Delegate.DynamicInvokeImpl(Object[] args)
en System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
en System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
en System.Windows.Forms.Control.InvokeMarshaledCallbacks()
en System.Windows.Forms.Control.WndProc(Message& m)
en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
en System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
en System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
en System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
en System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
en System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
en Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
en Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)
en Microsoft.PowerBI.Client.Windows.Services.FileManager.OpenFile(IPowerBIWindowService windowService, IPbixFile fileToOpen, Nullable`1 entryPoint)
en Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, IPowerBIWindowService windowService, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType, IFileInformationProtectionManager fileInformationProtectionManager)
en Microsoft.PowerBI.Client.Program.<>c_DisplayClass4_0.<Main>b_1()
en Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c_DisplayClass3_0.<HandleExceptionsWithNestedTasks>b_0()
en Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
en Microsoft.PowerBI.Client.Program.Main(String[] args)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.93.641.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"110"}
PowerBIUserFeedbackServices_IsReported:
True
I would really appreciate your help!
1 Reply
This error often caused by window version.
1. In case if you are using Windows 7, Power BI desktop is no longer supported on Windows
2. The AS Process (Analysis service) seems that a 3rd party such as firewall or Antivirus cause termination for Power BI Desktop. Make sure there is no such application block Power bi desktop.
Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.
