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Manasi25's avatar
Manasi25
Icon for Helper II rankHelper II
1 year ago

Error on Dashboard

While scheduling a refresh of my dashboard, I'm getting the below error.

I have recently, moved my PBX file local drive to a shared location and published it from there.

my data source was my organization id and its failing at the same step.

Please help !

Last refresh failed: 11/11/2024, 7:07:31 AM
There was an error when processing the data in the dataset.Hide details

Data source error:{"error":{"code":"DMTS_OAuthTokenRefreshFailedError","pbi.error":{"code":"DMTS_OAuthTokenRefreshFailedError","details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AADSTS700003: Device object was not found in the tenant 'e3ff91d8-34c8-4b15-a0b4-18910a6ac575' directory. Trace ID: 12c3f1f5-135d-42f0-a883-73dc6c47aa00 Correlation ID: 021fd6ae-a563-4317-8506-ae9db9134d1d Timestamp: 2024-11-11 12:07:31Z"}}],"exceptionCulprit":1}}} Table: Long running report.
Cluster URI:WABI-NORTH-EUROPE-F-PRIMARY-redirect.analysis.windows.net
Activity ID:7b551d18-272a-419f-a897-5b6c22d77d3d
Request ID:e668da63-a1f1-469a-949a-254b12500f9a
Time:2024-11-11 12:07:31Z
Need Help

4 Replies

  • shafiz_p's avatar
    shafiz_p
    Icon for Super User rankSuper User
    1 year ago

    Hi Manasi25  You could try this steps below:

    Re-authenticate Data Source:

    • Go to the Power BI service.
    • Navigate to the dataset settings for your report.
    • Under Data source credentials, re-enter your credentials. This can help refresh the OAuth token.

     

    Hope this helps!!

    If this solved your problem, please accept it as a solution and a kudos!!

     

    Best Regards,
    Shahariar Hafiz

  • Angith_Nair's avatar
    Angith_Nair
    Icon for Continued Contributor rankContinued Contributor
    1 year ago

    Hi Manasi25 

    Check if you have an appropriate permission to that shared drive.

     

    If you are unable to solve the issue, please ping me in a private message and we can discuss there.

  • HarishKM's avatar
    HarishKM
    Icon for Super User rankSuper User
    1 year ago

    Manasi25 Hello,
    Kindly follow below steps to trouble shoot the data refresh failure.

    • Re-authenticate the data source credentials in Power BI.
    • Check the device and application registration in Azure Active Directory.
    • Ensure the correct permissions are set for the application in Azure AD.
    • Verify there are no temporary issues with Power BI in the North Europe region.
    • Review the activity logs or contact Power BI support if needed.


      Thanks 
      Harish M

      Did I answer your question? Mark my post as a solution! and Give kudos 

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi Manasi25 ,

     

    Thanks to HarishKM , shafiz_p  and Angith_Nair  for their quick replies. You can refer to their replies to troubleshoot the error, if your problem is solved, please accept the helpful replies as solutions, that will help more users with the same problem, if not please point them out.

     

    Best Regards,

    Neeko Tang