Forum Discussion
Error message : Cannot create process.
It must be something in the combination of PBI Desktop and the machine that is used.
What we did now, as a workaround, is that I published the PBIX to the PBI Service (with their credentials).
That worked fine.
Then scheduled a daily refresh and handed over to the customer again...
I'm still in the dark on what is the actual root-cause (now, I've just bypassed whatever was not working).
Interesting details is that if the customer downloads the PBIX from the PBI Service and then uses PBI Desktop it works...
(so perhaps it's indeed the PBIT which is causing issues rather then a PBIX
But because it's sensitive information, I could not easily share the PBIX and decided to share the template instead)
In our case I found the root of the problem. Some processes where being blocked by our enterprise security software. I got in touch with the security team, ran the processes from different computers and pinpointed the ones that needed to be enabled.
Hope you can also fix it on your side!