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afp141991's avatar
afp141991
Frequent Visitor
8 years ago

Error loading Power BI - Black Screen

Hello,

 

I am having problems when starting Power BI Desktop: the center screen remains black:

 

 

 I can navigate through all the menus and open them (as you can see in the image, I have opened the help menu), but the center screen remains black. It seems that the application has not load all the complements or sth like that, because there is a constant flashing loading icon (blue circle) next to my mouse.

 

I have tried with different Power BI versions, but the results is always the same

 

Thank you

Regards

Need Help

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    afp141991,

    Do mask sensitive data when uploading screenshot.

    What is your operating system? Do you run the system on multiple monitors? And what is the result when you install the October release of Power BI Desktop?

    Regards,
    Lydia