Error loading Map - not displaying

Hi oa5599 - I suggest, few troubleshooting steps by clearing the cached files can interfere with map rendering. Even though you mentioned clearing the cache, try deleting any temporary Power BI files on your system. You can find these in directories like

C:\Users\[YourUser]\AppData\Local\Microsoft\Power BI Desktop\Cache.

After deleting them, restart Power BI Desktop and check once.

point 2:  If the map works locally but fails when published to Power BI Service, check for any server-side restrictions. Use the Power BI Service logs to understand if there are any specific connectivity or security errors, as they might provide additional details.

Hope the above information helps

Hi oa5599 ,

As an addition to rajendraongole1, you can:

• Check for updates: make sure you are using the latest version of Power BI Desktop. sometimes newer versions fix some bugs
• Check the Error Log: The error log shows TypeError in JavaScript code. this may be related to a specific visualization or a custom visualization. Try removing and re-adding the map visualization to see if that fixes the problem.

Best Regards,
Adamk Kong

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