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makarand_keer's avatar
makarand_keer
Regular Visitor
10 years ago

Error in Power BI Gateway - Personal

I am getting following error when tried to login using Power BI Gateway - Personal   The remote server returned an error: (403) Forbidden. Request ID: 7421d530-25d1-45bf-bd71-5078ffe7353d UTC Tim...
Need Help
Anonymous's avatar
Anonymous
Not applicable
10 years ago

Hi makarand_keer,

Are you able to use [email protected]​t.com to log in Power BI Service?

During the process of installing personal gateway, use the same account and credential that you use to log in Service when the gateway asks you for them (first set of credentials). Then in the following screenshot, enter Windows name which is in the form of servername\username or domain\username and appropriate password.



Thanks,
Lydia Zhang

makarand_keer's avatar
makarand_keer
Regular Visitor
10 years ago

Hi Lydia,

 

Yes I am using  [email protected]​t.com to log into Power BI and it works there.

 

Regarding your second point, it does not prompt me pop-up with UserID and Pwd input boxes. When I open the application I get followig screen and then when I click on link "Sign in to PowerBI.com" it throws me error as shown below

Screen with link in itError when Link in previous screen is clicked 

 

  • NipponSahore's avatar
    NipponSahore
    Icon for Resolver II rankResolver II
    9 years ago

    Any update of this. 

     

    I'm also facing the same issue using Win8.1 using the latest version of Gateway 

    • zkamal's avatar
      zkamal
      New Member
      9 years ago

      I am as well.  Are there any updates to this issue?

    • zkamal's avatar
      zkamal
      New Member
      9 years ago

      I am as well.  I am using Windows 7, and I installed the powerbi gateway (personal) today so it is the latest version.

    • zkamal's avatar
      zkamal
      New Member
      9 years ago

      We figured out what we needed to do.  When we click on the Power BI Gateway icon, we need to right click and select "Run as administrator" and resolved the problem for us.