Forum Discussion
Error fetching data for this visual caused by date slicer
Hi there,
A few weeks ago I started getting the following error in PowerBI Desktop when I was opening some existing reports I have saved to my local machine or ones that I have downloaded from my PowerBI Server.
When I open a report for the first time and after a few seconds of loading, I am getting a terminal popup flash on the screen for a second and then disappear. A few seconds later, the visual that the date slicer controls will change to 'Error fetching data for this visual'. I've been able to isolate the issue down to it being my date range slicers that appear throughout my reports, however there is no useful information when I click the 'See details' prompt.
As far as I'm aware, there have been no changes to my machine. I am on the latest version of PowerBI (and have tried uninsalling and reinstalling a number of times). I've also got 2 colleagues who are able to open these reports without any issues.
I should also mention that I am running PowerBI Desktop on a Mac and through the latest version of Parallels. This has been working seamlessly for over 12 months and as a troubleshooting option I have installed a new Window VM and a fresh copy of PowerBI desktop, but still the same error.
Any ideas on why this has only recently started happening (within the last month), and how I can resolve it?
Terminal that flashes up temporarily before showing the error message on the visual
Error that shows up on the visual after the terminal above has opened and closed
Error message that comes up when I click 'See details'
Thanks in advance,
Jay
Hi jay-rad ,
Thank you for reaching out to Microsoft Fabric Community.
Thank you Ritaf1983 for the Prompt Response.
It looks like the issue is specific to the March 2025 release of Power BI Desktop when running on Parallels/macOS.
I recommend submitting your detailed feedback and ideas through Microsoft's official feedback channels, such as the Fabric Ideas - Microsoft Fabric Community
If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!
Thank you.
30 Replies
Exact same issue on the May 2025 version. I am using Microsoft Surface Pro 11, 64bit. Issue seems to be with Date Slicer but only when slicer setting is set to Between or After.
v-venuppuCommunity Support
Hi jay-rad Pilares RahulYadav alban pcab8811 ,
Sorry for the Inconvenience..!!
As the issue is not yet resolved,
Can you please raise a Microsoft support ticket for further investigation. You can create a Microsoft support ticket using the link below:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft LearnIf this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!
Thank you. I tried reinstalling Parallels and all other tools with no luck.
I ended up downloading the Feburary 2025 version of PowerBI and it worked fine. So this issue has come up in the March 2025 release.
- v-venuppu
Hi jay-rad ,
Thank you for reaching out to Microsoft Fabric Community.
Thank you Ritaf1983 for the Prompt Response.
It looks like the issue is specific to the March 2025 release of Power BI Desktop when running on Parallels/macOS.
I recommend submitting your detailed feedback and ideas through Microsoft's official feedback channels, such as the Fabric Ideas - Microsoft Fabric Community
If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!
Thank you.
PilaresHelper I
I've posted on the Parallels forum as well. Hopefully Microsoft and Parallels can work together to get this resolved: https://forum.parallels.com/threads/power-bi-desktop-raises-an-error-for-power-bi-desktop-versions-as-of-march-2025.367338/
Hello I had exactly the same problem with my new suface laptop 5 with the lastest version of Power BI Desktop (May 2025). And It works with my old pc (surface laptop3) with the same version of Power BI Desktop.
I tried to download the file from the service and it's the same problem.
- Pilares
I encountered the same issue with the Power BI Desktop May 2025 version while running it on a Mac using Parallels. However, I discovered that the problem occurs when using measures that contain IF or SWITCH statements.
As a workaround, I was able to rewrite these measures using a DIVIDE(expression, if valid then 1 else 0) strategy. I hope this helps you overcome the issue and assists v-venuppu Microsoft in gaining a better understanding of its root cause.
BTW: I still find it surprising that the issue does not occur on an Intel-based machine.
Best regards,
Frank van Zuilen, Pilares I have exactly the same issue since the March versions of Power BI... but on VM with Windows. Did you received any useful information? Thanks
- Ritaf1983
Super User
Hi jay-rad
Unfortunately, Microsoft does not officially support Power BI Desktop on macOS, even when using virtualization tools like Parallels. While it may have worked well for you for over a year, unexpected issues—like the one you're facing now—can arise due to the unsupported setup.
Here are a few things you can try:
-
Reinstall the virtualization tool you're using (Parallels) or consider switching to a fresh setup.
-
Fully uninstall and reinstall Power BI Desktop, not just update it.
-
Try running Power BI Desktop inside a clean Windows VM (e.g., via VirtualBox or directly on a Windows machine if possible).
-
If your colleagues with Windows devices aren't experiencing the issue, it likely confirms the environment (Mac + virtualization) is the root cause.
If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly
- Pilares
The error still occurs after an install and a fresh install of the April 2025 version when running on Parallels/MacOS
I have this exact issue on the May 2025 release. I am using Microsoft Surface Pro 11. The issue seems to be isolated to when the Date Slicer setting is set to Between or After.
Thanks for adding your issue here too, I'm surprised its happening on a Windows machine as well.
All of my date slicers will be between as well, but next time I have a report open I'll check what happens if I change it to a different option.
Do you also have a PowerShell/ Terminal window pop up for a second or two before it then errors?
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