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Elsie14's avatar
Elsie14
Icon for Advocate I rankAdvocate I
9 years ago

Error connecting to SharePoint online

Power BI desktop fails to connect to a sharepoint online datasource with the following error:   DataSource.Error: SharePoint: Request failed: <URL of my sharepoint site.xlsx>/_api/contextinfo   D...
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Tim406's avatar
Tim406
Frequent Visitor
9 years ago

...and now we're back in business. A mystery wrapped in an enigma, I guess!

Elsie14's avatar
Elsie14
Icon for Advocate I rankAdvocate I
9 years ago

Mine still not working. Checked with a colleague and his is working fine. Not having problems accessing OneDrive or SPO. Mystery continues...

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi Elsie14,

    Do you connect to Excel file on SharePoint Online site? If so, I test the scenario as yours, I am able to connect to Excel file on SharePoint Online site in the April version of Power BI Desktop.

    Are you the owner of the Excel file and have you checked that if there are any issues about your account?

    Thanks,
    Lydia Zhang

    • Elsie14's avatar
      Elsie14
      Icon for Advocate I rankAdvocate I
      9 years ago

      I do. However it seems completely random. About an hour ago it worked (did not change anything).  Hoever if I move the folder to another destination on Sharepoint Online (where I have access) I get the same error again.

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi Elsie14,

        How about clearing credential of SharePoint Online source in your PBIX file and then connecting to it? And is there any possibility that your password is expired?

        Thanks,
        Lydia Zhang