Error connecting to PostreSQL

[Anonymous]

Hi all,

I am trying to connect to a PostgreSQL database hosted by AWS - I enter all the correct server/port/database details and username/password, but constantly get the following error message back:

"An error happened while reading data from the provider: 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond'"

I am using Power BI desktop, Version: 2.99.862.0 64-bit (November 2021).

I can connect to the database in question via DBeaver, HeidiSQL or PGAdmin 4 so am unsure as to why this is happening?

I have looked over previous posts regarding connection issues but can't spot any that fit this specific issue.

Separate issue: previously I have connected via a remote desktop link to a different environment, but now when I try to log into Power BI there I can enter my username/email but the enter password window is blank?

Thanks,

[SanjayPraveen]

Hey, have you fixed this issue? Is yes, how did you solve this?

Thanks

[amitchandak]

@Anonymous , Please makse sure you not missing driver, certificate or any other step

https://community.powerbi.com/t5/Power-Query/Connecting-to-PostgresSQL-hosted-on-AWS-RDS/td-p/135666

https://dataintoresults.com/post/powerbi-and-postgresql-ssl-lets-encrypt-and-gateway/
https://niftit.com/connecting-power-bi-to-postgresql/

[Anonymous]

@amitchandak 

I have tried these steps previously and I still get the same error.

The database is hosted by a 3rd party, in order to access the database via PG Admin or DBeaver we have to use a different server string (port and database remain the same).

If I use this different string, I get the below:

"An error happened while reading data from the provider: 'The remote certificate is invalid according to the validation procedure.'"

This implies (to me) that I am missing a certificate in order to confirm that my connection is legitimate?

Thanks fo the earlier response.