Error connecting to Dynamics 365 BC

[VyLe1508]

I have an error, cannot connect data from power bi desktop to Dynamics 365 Business Central, error as shown.
Please help me how to fix it.
I am using Power Bi Premium. Company plan

[v-nmadadi-msft]

Hi @VyLe1508 ,
Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious. 

Below is the link to create Microsoft Support ticket:

Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

Thank you

[VyLe1508]

Hi @v-nmadadi-msft ,
Thank you for suggesting a solution to my problem.
However, I had already submitted a ticket to Microsoft as you suggested, but I still haven't received any response as of today.
Currently, I'm still encountering a connection error when trying to retrieve data through the Dynamics 365 Business Central portal.

[v-nmadadi-msft]

Hi @VyLe1508 ,

Could you please confirm if there is any update to the issue or if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.

Thank you for your understanding and assistance.

[1SonOfABeast]

I can confirm. My reports are running as intended.
New Zealand.

[VyLe1508]

Microsoft resolved the refresh issue early this morning (GMT +7). However, the connection for retrieving data from Dynamics 365 Business Central has not yet been fixed.

[saldy]

update on this? has microsoft solved the current issue?

[VyLe1508]

Hi Saldy,
Microsoft resolved the refresh issue early this morning (GMT +7). However, the connection for retrieving data from Dynamics 365 Business Central has not yet been fixed.

[SteveCarter1]

All of my existing models in PBI service now work, as of 30 minutes ago, however problem still exists in PBI Desktop (installed from MS store. Version: 2.149.911.0 64-bit (November 2025))

[ssteyngreening]

My flows all failed overnight, but was advised it was fixed.  MS advised it was fixed, so I just ran one now manually and it worked, so perhaps try again now.

[VyLe1508]

Microsoft resolved the refresh issue early this morning (GMT +7). However, the connection for retrieving data from Dynamics 365 Business Central has not yet been fixed.

[Substance1001]

The refresh in Power BI Service is working now, but I am still facing errors when pulling data from Business Central into Power BI Desktop.

[Caroline_Jin]

Hi All , 

yes, the issue was fixed in myside from this morning.  thanks for your sharing . 

[saldy]

Hi Guys any luck with this? 
Still not working on my end. Are there any update regarding this.

[Substance1001]

I'm experiencing this issue as well. Could you recommend any workarounds? I'm currently unable to refresh the data at all.

[VyLe1508]

Hi Substance1001,
Microsoft resolved the refresh issue early this morning (GMT +7). However, the connection for retrieving data from Dynamics 365 Business Central has not yet been fixed.

[Dm119]

Same error here when connecting Business Central. I have many PoiwerBI reports cannot be refreshed started from yesterday. (Cloudfare issue?)

Even I started a blank report, the error already stop me.

[VyLe1508]

Hi Dm119,
Microsoft resolved the refresh issue early this morning (GMT +7). However, the connection for retrieving data from Dynamics 365 Business Central has not yet been fixed.

[SteveCarter1]

Same issue - Australian East Coast. Tried to connect to our cloud BC instance via both PBI Desktop and PBI service using the official built-in BC connector and exact same issue. has been running fine for a couple of years. stopped working today.

[VyLe1508]

Microsoft resolved the refresh issue early this morning (GMT +7). However, the connection for retrieving data from Dynamics 365 Business Central has not yet been fixed.

[Caroline_Jin]

I have same issues in Fabric Dataflow Gen2 , all my dataflow gen2 with BC all report the same error message:

I tried to create a new connection with BC in Fabric Dataflow Gen2 ,  the error message change to invalid credential , but the same credential is working in Power BI Desktop - Power Query.