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dsabsi's avatar
dsabsi
Icon for Advocate I rankAdvocate I
9 years ago

Error: Your data can't be refreshed because the credentials are invalid

Hello gentlemen and ladies,    My Power BI desktop is giving the following error:    Can anyone please help how to solve this? I read on the community that the solution is to update the de...
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v-ljerr-msft's avatar
v-ljerr-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi dsabsi,

 

What's your data source? Are you using the personal gateway or on-premise gateway for refresh?

 

In addition, could you post the whole/detailed error message, so that we can help further investigate on this issue? :smileyhappy:

 

Regards

dsabsi's avatar
dsabsi
Icon for Advocate I rankAdvocate I
9 years ago

Hello v-ljerr-msft,

 

The data source is Lavastorm, without a gateway. 

My colleagues have access to Lavastorm but I don't, could that be a reason? 

 

Unfortunately, I can't show you the whole error message due to our security rules.

 

Once again, my grattitude for your swift reply, I really appreciate it mate. 

 

Cheers, 

 

DSabsi