Error Power BI Desktop al conectar a un modelo de datos publicado en el servicio

[scid]

Buenos días,

Actualmente tengo dos cuentas de Microsoft activas, sólo una de ellas con licencia Power BI Pro.

He estado trabajando correctamente con Power BI Desktop, hasta hace unos días que saltó el siguiente error:

"No se pudo conectar con su modelo en el servicio de Power BI. Es posible que el conjunto de datos se haya eliminado, cambiado de nombre, movido de ubicación o que no tenga permisos para acceder a él"

No se puede conectar a un modelo de datos publicado en el servicio, sin embargo, si puedo cargar una tabla de una conexión Oracle, por ejemplo.

Por favor, podrían ayudarme?
Gracias.

[v-pnaroju-msft]

Hi scid,

We wanted to see if the information we gave helped fix your problem. If you need more help, please feel free to contact the Microsoft Fabric community.

Thank you.

[v-pnaroju-msft]

Hi scid,

We are following up to see if what we shared solved your issue. If you need more support, please reach out to the Microsoft Fabric community.

Thank you.

[v-pnaroju-msft]

Hi scid,

We would like to follow up and see whether the details we shared have resolved your problem.
If you need any more assistance, please feel free to connect with the Microsoft Fabric community.

Thank you.

[v-pnaroju-msft · Accepted solution]

Thankyou, @FBergamaschi, for your response.

Hi Scid,

We thank you for asking your question in the Microsoft Fabric Community Forum.

Based on my understanding, the problem is because there are multiple Microsoft accounts signed in on your computer. Even though your Power BI Desktop is updated, saved credentials or wrong sign-in can stop you from accessing semantic models, even if you have full permission.

Please follow these steps which might help fix the problem:

1. Sign out fully from Power BI Desktop.
2. Open Windows Credential Manager and delete any saved passwords related to powerbi.com.
3. Restart Power BI Desktop and sign in with the account that has the Pro license.
4. Connect again to the semantic model using Get Data → Power BI datasets.
5. Make sure the correct workspace and dataset are still there in Power BI Service, and your Pro account has build permission on the dataset. Also, clear the cache in Power BI Desktop.

We hope this information helps you solve the problem. If you have more questions, please feel free to ask in the Microsoft Fabric community.

Thank you.

[scid]

Tengo perfil de administrador.
No se ha modificado la ubicación de ningún modelo de datos ni eliminado, me ocurre con todos, no sólo con uno en concreto.

La versión de PBI Desktop es : 2.145.1105.0 64-bit (julio de 2025)

[FBergamaschi]

Is the semantic model you are trying to connect to still there?

Do you still have the rights to connect to it?

Please check these details

If this helped, please consider giving kudos and mark as a solution

@me in replies or I'll lose your thread

consider voting this Power BI idea

Francesco Bergamaschi

MBA, M.Eng, M.Econ, Professor of BI