Error Message "There is an error in XML document (1, 1)" when starting Power BI Desktop

[Anonymous]

I started having issues with Power BI Desktop akin the issue below

https://community.powerbi.com/t5/Desktop/Error-Message-quot-There-is-an-error-in-XML-document-1-1-qu...

Cleared the temp, reinstalled multiple times nothing seems to be working. 

[TeigeGao]

Hi @Anonymous ,

The error message only indicates that there is a problem when reading a XML file, we can try to use Process Monitor  (https://docs.microsoft.com/en-us/sysinternals/downloads/procmon) to locate this XML file, then try to fix this problem.

Best Regards,

Teige