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Error Generating Asymmetric key

Hi everyone i have been having issues with scheduling Power BI through personal gateway.
I'm trying to scehdule a refresh on power BI for my orgnisation.
We have been using Personal gate way but it have recently stopped working.
The issue says below

One or more errors occurred.

Error generating an asymmetric key.
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.GenerateAsymmetricKey()
at Microsoft.PowerBI.DataMovement.GatewayCommon.DmtsGatewayCreation.CreateAndUpdateLocalService(String gatewayName,

SecureString recoveryKey, String salt, Uri dmtsBackendUri)
at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.ReconcileAndCreatePGWIfNeeded(IHttpClientDecorator httpDecorator)
at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.<StartSignIn>d__35.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.<DoNext>d__29.MoveNext()


I was wondering why this has happened.
My user password had recently expired and needed a change.
Also my colleagues get the same message when they download the personal gateway and enter their email in.

Thanks Guys

Community Support
Community Support

Hi @Anonymous ,


Hope this case can help you.


If it doesn't work, I suggest you to create a support ticket for help if you are a pro user.

Support Ticket.gif



Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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