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sshweky
Helper III
Helper III

Error Code 400 - URGENT!!

‎08-09-2017 03:21 PM

I am using the on premises local gateway and suddenly today it will not connect?! It returns an error code 400. It's been happening all day. PLEASE HELP!!error409.PNG

 

 

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v-yuezhe-msft
Microsoft Employee
Microsoft Employee

‎08-10-2017 06:56 PM

@sshweky,

Based on your screenshot, you are using the previous version of the personal gateway(Power BI Gateway – Personal), it is retired and stops working after July 31, 2017. Please install on-premises gateway(personal mode) instead.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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v-yuezhe-msft
Microsoft Employee
Microsoft Employee

‎08-10-2017 06:56 PM

@sshweky,

Based on your screenshot, you are using the previous version of the personal gateway(Power BI Gateway – Personal), it is retired and stops working after July 31, 2017. Please install on-premises gateway(personal mode) instead.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Message 2 of 2
2,525 Views

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