Forum Discussion
Enterprise Gateway - adding folder as data source
I would try your ComputerName\emailaddress then. Tough to say with local accounts, Enterprise Gateway may not like that at all...
That didn't work either :smileysad:
I have a call with MS Support later regarding this issue, I'll bring it up to them to see if they might have any other suggestions.
Thanks.
Let me know, I'm curious how this works with the new accounts system with Windows 10. I assume you are Windows 10 or at least Windows 8 with that kind of setup where you can tie to an Office 365 account, etc.
Microsoft was no help..he didn't even know what I was talking about.
On a whim, I decided to try another possible format- and it worked! 'AzureAD\o365 name'
HOWEVER, now I'm getting a new error on the web service side saying my Gateway is offline...Grrr
1). When did you get the "The gateway is either offline or could not be reached" error message? Did you get the error message when you're trying to refresh the dataset?
2). For dataset, did you choose Live/DirectQuery or import data? You may get this error message when you're trying to import data because the enterprise gateway currently does not support imported data. If you have imported data, you will need the Personal Gateway to refresh the dataset.
3). And you should check whether the gateway is offline or not. If it is offline, you need to reconfigure it. Go to Power BI service->Settings -> Manage gateways. Check the status:
