Forum Discussion

Sambhav_1's avatar
Sambhav_1
New Member
2 months ago
Solved

Empty report on Power BI Desktop

So When i try to download a power bi report from the power bi service and open it i am not able to view any of the pages from the report. I am able to view all the measures and data modeling of the r...
Need Help
  • v-achippa's avatar
    v-achippa
    2 months ago

    Hi Sambhav_1,

     

    Thank you for reaching out to Microsoft Fabric Community.

     

    Thank you oussamahaimoud for the prompt response.

     

    This is a version mismatch between the desktop and the service. When you download a report from the service, the file's schema does not match your installed desktop build, so the data model loads but the visuals are blank. Please follow either of these below steps:

    • Install the Microsoft store version of power bi desktop, it auto updates to the same build the service uses.
    • Since it started right after an update, try to roll back to the previous desktop version, it works.

     

    Thanks and regards,

    Anjan Kumar Chippa

  • v-achippa's avatar
    v-achippa
    1 month ago

    Hi Sambhav_1,

     

    As we haven’t heard back from you, we wanted to kindly follow up to check if the response I have provided for the issue worked? or let us know if you need any further assistance.

     

    Thanks and regards,

    Anjan Kumar Chippa

Sambhav_1's avatar
Sambhav_1
New Member
2 months ago

My power bi dekstop version is upto date and it's happening with all the Reports which are their in the power bi service and i even intalled my power bi desktop again yet i am facing the similar error. 

oussamahaimoud's avatar
oussamahaimoud
Memorable Member
2 months ago

When you open the downloaded .pbix in Power BI Desktop and the pages are blank, do you see any error message (even a small warning icon on the visuals), or are the pages completely empty with no visuals at all, as if the pages themselves have no content?

Are you power bi admin ?

Which type of licence do you have ?

  • Sambhav_1's avatar
    Sambhav_1
    New Member
    2 months ago

    No Errors just a complete blank page with visuals and there are around 11 pages in the report all i am able to see a blank with no visual, and i am not the power bi admin, currently using the pro license

    • v-achippa's avatar
      v-achippa
      Community Support
      2 months ago

      Hi Sambhav_1,

       

      Thank you for reaching out to Microsoft Fabric Community.

       

      Thank you oussamahaimoud for the prompt response.

       

      This is a version mismatch between the desktop and the service. When you download a report from the service, the file's schema does not match your installed desktop build, so the data model loads but the visuals are blank. Please follow either of these below steps:

      • Install the Microsoft store version of power bi desktop, it auto updates to the same build the service uses.
      • Since it started right after an update, try to roll back to the previous desktop version, it works.

       

      Thanks and regards,

      Anjan Kumar Chippa

      • v-achippa's avatar
        v-achippa
        Community Support
        1 month ago

        Hi Sambhav_1,

         

        As we haven’t heard back from you, we wanted to kindly follow up to check if the response I have provided for the issue worked? or let us know if you need any further assistance.

         

        Thanks and regards,

        Anjan Kumar Chippa