Forum Discussion
Email subscriptions
Maria_Koroleva andymc123，
ETA of this issue is September 6th.
Regards,
Lydia
Thanks Lydia - is there anything special that I need to do? I use the Power BI Desktop to refresh data, and I am still not receiving emails when data is updated. I did just update to the latest version of Power BI Desktop x64 today. I use the Publish button and it replaces the dataset in My Workspace. This particular dashboard is shared with 25 people, and several have expressed interest in the subscription feature so that they can be alerted when data has been updated.
andymc123 Maria_Koroleva,
I am able to use the email subscription feature using a pro trial account. In your scenario, please ensure that you have set schedule refresh for your dataset successfully.
Regards,
LydiaWe are having a similar problem. We can receive subscription emails for dashboards fed by live/direct query connections to an Analysis Services model. However, we really want users to receive subscriptions to dashboards that have their data source refreshed manually via publishing pbix files (which have models created from access db query or Excel files). We tested this in July 2017 and it did not work then and we still cannot get it to work now. Everyone has a paid Pro license and only has one email address, and it's not a spam filter (we CAN receive other PBI and subscription emails).
Is this by design for these data sources? Is there a way to work around it?
P.S. everyone DOES have view or edit permission to the report/dashboard content, everyone IS in our tenant, we have NOT renamed the data source or pbix file, and we ARE publishing new data in our updates